Orders under 40oz can be shipped in two days using our FedEx One-rate service! Larger items are subject to longer ship times of 4-5 business days. FedEx One-Rate does not ship to P.O. Boxes. Addresses with a P.O. box will be delivered by USPS and are subject to ship times of 4-5 days.
All shipping is handled by FedEX. To track your shipping visit their tracking website here. Shipping is generally handled in 2 business days and you should expect to receive your shipment 2 days from the time you place your order. However, this is subject to change. If your order is placed after 4:00PM MST, your order will be sent out the following day. Holidays can also impact shipping by delaying the delivery by 1-2 days.
If you receive a damaged product, a claim must be filed with FedEx. All our packages are insured up to $100 but must be dealt with by FedEx directly.
Returns can only be made for products that are unopened or damaged. If a product has been opened, we typically cannot fulfill a return request although orders are dealt with on a case-by-case basis. This can also be due to different supplement company policies. Your order will be refunded upon our receipt of returned items. If you would like to initiate a return, contact us at [email protected] with a subject line reading "Return Order #".